General Terms & Conditions

By using the services on the website with the domain www.ferseek.com you accept the following terms and conditions.


§1 Introduction

1.1 The operation of the website and app is handled by Ferseek, CVR-nr. 41750537, Apisvej 32, 2. 18., 8381 Tilst (From this point named “Ferseek”)

§2 Membership

2.1 Access to the use of the services offered by Ferseek requires that the user be a registered member of Ferseek.

2.2 The membership of Ferseek is established and is valid by:

a) The user’s acceptance of the terms and conditions set by Ferseek;

b) The user’s correct input of user information (name, address, phone number and email address) in Ferseek’s user profile, or by creating an account through their Facebook-profile. A user must at any time make changes to- or delete their user information under the menu named “Account info”. By deleting all user information that is a condition of becoming a member of Ferseek, the membership will automatically be considered as ceased.

2.3 Ferseek reserves the right to refuse or terminate any membership without notice. A user can at any time terminate their membership without notice under the menu “Account info”.

§3 Marketing

3.1 Direct, indirect, or any other type of advertisement from users through Ferseek’s website will under no circumstances be allowed.

3.2 Any action contrary to §3.1 will be seen as a substantial violation of the agreement between Ferseek and the user. Ferseek reserves the right to remove any content on the website, as well as the right to take further legal action in case of violation of §3.1.

3.3 By referring Ferseek's sellers to own selling businesses or otherwise refer Ferseek's users to book outside Ferseek, Ferseek reserves the right to charge a penalty fee of DKK 20,000.

§4 User Obligations

4.1 The user confirms that any stated data is correct, and that the submission of such to Ferseek does not, at any time, conflict with the current legislation or infringe on third party rights.

4.2 The user confirms that he or she, through the use of Ferseek, will not bring indecent- or criminal content such as virus, programs or software that can inflict software or hardware damages to Ferseek or other users of the website.

4.3 The user confirms that he or she will not make any use of private data on the Ferseek website, other than to provide contact directly related to Ferseek’s arrangement of marketplace services. Aforementioned misuse of private data primarily refers to misuse of e-mail addresses, private phone numbers or postal addresses, which the user may have come in possession of through the use of the Ferseek website.

4.4 The user confirms that he or she will use the Ferseek platform in accordance with the written guidelines in these terms and conditions. Ferseek reserves the right to analyse the user’s correspondences with other users in case of any suspicion of misuse. Furthermore, Ferseek reserves the right to terminate the membership of the latter in case of any misuse of the platform.

§5 Ferseek’s Exemption of Liability

5.1 Ferseek has the sole purpose of being an intermediary that provides a communication platform and Ferseek claims no further liability. Consequently, any usage of Ferseek’s communication platform for buying and/or selling will be of the user’s liability. Ferseek cannot be held financially liable for any damages occurring in connection with buying and/or selling. Likewise, Ferseek can under no circumstances be held financially liable for unsuccessful and/or partially unsuccessful sales and/or purchases.

5.2 The user is in agreement with and accepts, that Ferseek cannot be held liable for other users’ usage or disclosure of information on the Ferseek website. Planning, execution of- and the liability of a selling and/or purchasing solely depends on the users involved in the transaction and will in no case be under the concern of Ferseek.

5.3 Ferseek cannot be held liable for the service’s availability, errors or by reduction and/or absence of the functionality of the service, including virus, technical errors and/or outage.

5.4 Ferseek cannot be held liable for financial losses or any consequential loss, including reduced income or loss of data and information.

5.5 Ferseek cannot be held liable for the content on the Ferseek website; including specific text, information or links entered by users in free text spaces or on the website.

§6 Data-protection

6.1 By submission of their information in regards to name, address, phone-number, e-mail-address and routine-information, the user understands that all such information, as a necessary consequence of Ferseek’s business concept, can be accessible to anyone using the Ferseek website. Aforementioned will not apply to banking details, which will be handled confidentially.

6.2 Ferseek will, as far as possible, meet the required arrangements to make sure that the user’s stated information is not accessible to other users to any further extent than necessary, in relation to Ferseek’s business concept in connection with sales and/or purchases. The user understands that their user-information can be used for internal, statistical and anonymous evaluation purposes in accordance with the privacy policy.

6.3 Services to be shared by users through Ferseek will be possible to find through search engines such as Google, as well as through certain travel planner platforms.

6.4 A user can at any time make changes to- or delete their user-information under the menu “Account info”.

6.5 Users should be aware of Ferseek’s general privacy policy.

§7 Alterations to our Terms and Conditions

7.1 Ferseek reserves the right to make alterations in these terms and conditions.

7.2 We will post the updated Terms and Conditions on the Ferseek Platform. Changes to Ferseek’s privacy policy are effective when they are posted on this page. Your continued use of Ferseek services following these changes means that you accept the revised Terms and Conditions. If you do not agree to these changes, you can choose to close your account with us.

§8 Additional Conditions

8.1 In case one or more of the regulations in these terms and conditions become inoperative or show to be impracticable, the concerned parties are obliged to reach legal arrangements, which as far as possible come to the same- or an equivalent result

8.2 In case one or more of the regulations in these terms and conditions is inoperative or show to be impracticable, the impracticability or the ineffectiveness will not influence the validity of other conditions.

8.3 Any dispute between Ferseek and a user will be settled according to Danish law.

§9 Complaints procedure

If you do not agree with the outcome of a dispute, please contact the department that handled the case. They will try to find a solution with you.

If you still do not agree with the conclusion, you may file a formal complaint to get a new assessment of the case. Complaints must be sent in writing to getintouch@ferseek.com. Please write “complaint” in the subject field of your email.

Remember to state the email and phone number used on your Ferseek profile in your complaint, together with a short and precise description of the case and what you want to complain about.

Please be aware that complaints require a new and thorough assessment of the case. Handling time is typically 3-5 working days.

If this does not resolve your dispute, you may complain to one of the Danish complaint boards.

§10 Contact

If you have any questions or complaints about Ferseek’s Terms & Conditions, you may contact us at:

Ferseek
Apisvej 32, 2. 18
8381 Tilst, Denmark
Email: getintouch@ferseek.com

Terms and conditions for buying/selling unwanted travel

By using the communication platform for buying/selling unwanted travels (hereafter referred to as "The Platform") through the website ferseek.com, you are as a seller and/or buyer accepting the following terms and conditions:


§1 Introduction

1.1 The operation of the website is handled by Ferseek, CVR-nr. 41750537, Apisvej 32, 2. 18, 8381 Tilst (From this point named "Ferseek")

1.2 The use of The Platform requires that you have set up a profile and are a member of Ferseek. The general terms and conditions, the use of the platform, and membership are found here.

1.3 A registered member who creates an advert for unwanted travel is hereby named “Seller”. A registered member or a guest, who makes use of an advert for unwanted travel is hereby named “Buyer”.

§2 Services

2.1 The users of Ferseek solely acquire access to- and usage of a communication platform (database) by Ferseek. The communication platform contains and permits access to the required information needed to make it possible for Buyers to establish the necessary contact to Sellers, who advertise an unwanted travel selling opportunity, with the expressed purpose of making an agreement on private travel.

2.2 Ferseek’s service is completed when the user has received access to the available contact information, which the user has requested for the purpose of selling/buying a travel. If the user makes use of Ferseek’s online payment platform, the service will be completed when the amount is transferred from the Buyer to the Seller.

§3 Payment

3.1 Users of Ferseek must follow the, at any time applicable, guidelines for pricing at Ferseek unless otherwise stated. It is not allowed to agree on or announce a different pricing. These guidelines will appear automatically when creating an unwanted travel announcement.

3.2 The communication platform consists of a payment module, which provides for the possibility of online payment of travels between Buyer and Seller. The concerned amount will be reserved on the Buyer debit- or credit card, when he or she books a travel (also named “trip”) through the use of the online payment system. The amount will be charged from the Buyer when the Seller confirms selling the trip. However, the amount is first transferred to the Seller 24 hours after the planned time of departure for the concerned trip.

3.3 The payment will be cancelled if the trip transfer cannot be completed due to the Seller’s condition, and if the Buyer informs Ferseek of such through the website no later than 24 hours past the time of departure.

3.4 Ferseek reserves the right to process the payment based on information from the Seller, even if the Buyer has provided timely objection. Ferseek, furthermore, reserves the right to decide whether a cancellation has been made within a reasonable timeframe from the original booking and hereby cancel any payment. Both parties will be rightfully informed via e-mail if Ferseek chooses to make use of the aforementioned. Ferseek can under no circumstances be held financially liable for exploitation - or lack of such - of this possibility.

3.5 Ferseek charges a service fee of the price of each travel seat. The fee contributes to supporting Ferseek’s platform that enables communication and transactions between Sellers and Buyers. The size of the concerned service fee will be visible on the website at all times, and the Seller will automatically pay the fee from the payment, which he or she receives from the Buyer.

3.6 Sellers and buyers are strictly prohibited from sharing information on the Platform or using any contact information obtained on the Platform that encourages and/or facilitates payment for a travel outside of the Platform.

§4 Marketing

4.1 We refer to the general terms regarding marketing, which applies to the website ferseek.com. You can find the terms here.

§5 Exemption of liability for Ferseek

5.1 We refer to the general terms concerning exemption of liability, which applies for the usage of the webpage ferseek.com. You can find the terms here.

§6 Data protection

6.1 We refer to the general terms regarding data protection, which applies for usage of the website ferseek.com. You can find the terms here.

§7 The user's specific responsibilities

7.1 We refer to the general terms regarding the user's responsibilities, which applies to the website ferseek.com. You can find the terms here.

§8 Change of terms

8.1 Ferseek reserves the right to change these terms.

8.2 In case of changes in these terms, users will be notified via email. Likewise, any changes will appear from Ferseek's webpage.

§9 Contact

If you have any questions or complaints about this Privacy Policy or Ferseek’s information handling practices, you may contact us at:

Ferseek
Apisvej 32, 2. 18
8381 Tilst, Denmark
Email: getintouch@ferseek.com